The most common question asked by both representatives and engineers is, “When should I order a custom air handler?”
The simple answer is “always!”
The more practical and realistic answer is a little more complicated – but not much. There are several aspects to be taken into account but none are difficult. Here is a short list of items to look for that will take a standard specification to custom:
- Wall thickness of more than 2”
- Air leakage of less than 1% of design CFM for unit
- Static pressure beyond the typical commercial standard of 6” – 8” wc
- Unique construction materials
- No-thru casing construction (not to be confused with thermal break)
- Units requiring single point and/or special electrical power connection
- Factory controls systems – either OEM or special vendor such as Allen Bradley
- Factory piping systems – including steam, chilled water, hot water, DX, etc.
- Units requiring integrated cooling packages including air or evaporative condensers, chillers, etc.
- Penthouse systems
- Units with vestibules or service corridors
- Stringent sound criteria or ultra low noise units
- Units with unusual geometry – round, L-shaped, multi-story, manufactured to be assembled around existing support columns, etc.
- Direct fit replacement units that are being mated to existing ductwork and/or curbs
- Desiccant dehumidification units
- Units using any form of energy recovery
Each of these features by itself could push a standard or semi-custom unit entirely into the realm of TRUCustom®. However, where we find the greatest opportunities to exist are where an owner/contractor/engineer combines several of these features into the specification and holds the specification to prevent “value engineering” bidding.
Let’s touch on a couple of the “high profile” attributes: leakage and energy recovery.
Air leakage is by far the biggest cause of air handler inefficiency. The tighter the casing the better the unit is able to move the conditioned air to where it belongs. Air losses through cabinet leakage are a direct loss of energy dollars and can significantly contribute to the heating and cooling costs of a given space. We have a great example of this on our website. Please visit us at www.marcrafthvac.com and check out the Custom HVAC tab then click on Cost Savings/Payback.
The other area that is very much on everyone’s mind is energy recovery. How can we maximize our heating and cooling dollars by recovering as much as possible of the energy put into the system? There are many ways to accomplish this – energy recovery wheels, air-to-air heat exchangers, heat pipes and run around loops are the common sources. Each fulfills a certain niche and has an associated percentage of efficiency (see our website for more detail). It is part of the expertise of the TRUCustom® manufacturer to assist you in this choice and provide optimal performance of the unit. Always keep leakage in mind when thinking about your energy recovery system.
In each of these examples we can see that knowing even a little about what makes an air handler “custom” can create new opportunities. What is most important is being able to effectively communicate what constitutes custom to your audience, whether owner, contractor or engineer. It will move you into the role of educator/consultant.




